- Case Study
Best Buy HQ, Vancouver
Datacenter System Center Implementation at Best Buy HQ, Vancouver
- Overview
Best Buy Canada, headquartered in Vancouver, required a robust, modern, and integrated datacenter monitoring and management platform to support their countrywide retail and online operations.
Challenge
The client needed an enterprise-grade system to manage infrastructure monitoring, automate workflows, and support consistent, scalable IT operations for their national footprint.
Solution Implemented
- Designed and deployed SCOM monitoring infrastructure using SQL Server 2012 databases.
- Led infrastructure monitoring for Best Buy across all sites nationwide.
- Managed the complete Microsoft System Center suite operations, including SCSM (Service Manager), SCCM (Configuration Manager), SCOM (Operations Manager), and Orchestrator.
- Developed and configured automated workflows, notifications, and subscriptions to ensure proactive incident management and service delivery.
Results
This solution gave Best Buy Canada a fully integrated, efficient, and reliable platform for managing its datacenter and retail infrastructure, improving monitoring visibility, incident response, and operational stability.
Benefits of managed IT services
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