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General Dynamics
Overview
General Dynamics, a leading defense and aerospace company, required an advanced solution to strengthen IT operations and collaboration. For Mission Systems, the goal was to efficiently monitor the health and performance of diverse infrastructure—servers, applications, network devices, and power systems—to ensure reliability and high availability. At the same time, General Dynamics Land Systems Canada (GDLS-C), in partnership with the Department of National Defence (DnD Canada), aimed to build a secure and compliant SharePoint Online environment to enhance information sharing and collaborative work.
Challenge
The complexity and critical nature of General Dynamics’ operations demanded robust, secure, and comprehensive IT solutions. Existing monitoring tools offered limited visibility across heterogeneous systems, leading to delayed issue identification, downtime risks, and reduced efficiency. At the same time, General Dynamics Land Systems Canada (GDLS-C), in partnership with the Department of National Defence (DnD Canada), required a secure collaborative environment that could support sensitive file sharing, strict compliance standards, and controlled system access.
Solution
Our consultants designed and deployed an enterprise-grade framework combining advanced monitoring, security, and collaboration capabilities. Key initiatives included:
- Cross-Platform Monitoring & Management: Integrated Windows, Linux, and network devices (routers, switches, firewalls, UPS systems) into a centralized monitoring system using Microsoft SCOM, with automated alerting, reporting, and performance analysis.
- Application & Infrastructure Reliability: Established health checks for critical applications, maintained VMware-based virtual labs, and engineered military-grade infrastructure including PacStar servers and HPE EL8000 rugged servers, with cybersecurity hardening and Zero Trust policies.
- Secure Collaboration Environment: Built Microsoft 365 SharePoint Online environments aligned with CCCS Protection B standards, audited by third-party firms. Configured sensitivity labels, conditional access, MFA, PIM, and SSPR to ensure compliance and security.
- Information & Access Protection: Implemented RBAC using Microsoft Entra ID, enabling strict system and file access management while protecting proprietary, CGP, and ITAR data from threats or unauthorized use.
- Lifecycle & Retention Policies: Deployed file lifecycle management processes, data retention policies, and OneDrive-based user storage to ensure compliance and operational continuity.
- Collaboration Tools Integration: Delivered SharePoint Online, Microsoft Teams, and Exchange Online for secure communication and seamless teamwork across GDLS-C, DnD, and Marshal.
- Documentation & Training: Developed user guides, technical SOPs, and bilingual documentation (English and French), along with knowledge transfer sessions to ensure smooth adoption.
Results
The integrated monitoring and collaboration solutions delivered measurable improvements:
- Real-Time Visibility & Security: Achieved comprehensive visibility across IT infrastructure while enabling secure, compliant sharing of sensitive documents.
- Reduced Downtime & Enhanced Productivity: Proactively identified issues, cutting downtime by nearly 60%, and streamlined document management to boost cross-departmental efficiency.
- Operational Efficiency: Automated monitoring reduced manual oversight, allowing IT teams to focus on strategic initiatives.
- Compliance & Access Control: Met rigorous security standards, passed third-party audits, and implemented strict access management for greater data protection.
Conclusion
By deploying advanced monitoring with Microsoft SCOM and establishing a secure SharePoint Online collaborative environment, General Dynamics strengthened both infrastructure reliability and organizational collaboration. These initiatives improved system availability, operational efficiency, and proactive risk management while enabling secure, compliant information sharing and enhanced protection across mission-critical environments.
Proven in High-Security, Heavily Audited Environments
The exact same engineering standards we deployed for defense contractors and government institutions are built into every business infrastructure we manage.
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I had the opportunity to lead a complex, security-critical project with Al Basit Technology, and their partnership was exceptional from start to finish. Together, we delivered a comprehensive datacenter health and performance monitoring system, along with enterprise-grade solutions supporting government and defense operations, including SCOM, SharePoint, and SCCM/ECM environments.<br> Special recognition goes to Atif Aman, whose technical leadership, depth in SharePoint architecture, and calm, solutions-driven mindset were vital to our success. His ability to navigate high-security requirements while maintaining user-focused design was truly impressive.<br> Al Basit brought a security-first approach, ensuring full compliance with Protected B and Zero Trust standards. From infrastructure monitoring for the Canadian Army’s Static Net to Microsoft 365 integration, their work was precise, professional, and mission-aligned.
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Al Basit Technology played a key role in modernizing our SharePoint Online environment. Special thanks to Atif Aman, whose leadership and deep SharePoint expertise ensured secure, user-focused solutions that aligned with our enterprise goals. Their team was a trusted, collaborative partner throughout.
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Al Basit Tech did an outstanding job helping us build a robust IT Service Management (ITSM) system at FortisBC using Microsoft System Center. Their team was instrumental in setting up a fully automated Service Center environment that streamlined user account creation, email provisioning, and new user onboarding. Their technical expertise and commitment to delivery made a real impact.
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I had the opportunity to work with Al Basit Technology on a Cyber Security monitoring system project for General Dynamics and the Department of National Defence (DnD). Their team delivered a robust, compliant, and highly secure monitoring framework that provided real-time visibility and proactive threat detection across sensitive environments. <br> Al Basit’s expertise in aligning with NIST, ISO 27001, and CCCS standards ensured both operational efficiency and strong cyber resilience. Their professionalism, technical depth, and seamless execution make them a trusted partner for mission-critical cybersecurity solutions.
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I had the privilege of working with Al Basit Technology, led by Atif Aman, on critical IT infrastructure projects at the Bank of Canada. Their expertise in delivering a state-of-the-art monitoring system, combined with world-class security and compliance standards, was truly outstanding. The innovation, precision, and results delivered by their team not only met but significantly exceeded expectations<br> Atif’s leadership, technical depth, and collaborative approach ensured flawless execution while keeping business and technology perfectly aligned. I highly recommend Al Basit Technology and Atif Aman as trusted partners for any mission-critical IT initiatives.
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